A practical checklist for publishing Intranet content during transformation
When projects act as publishers rather than partners, content decisions are made in isolation from the teams who will live with the consequences.
Why content design capability matters in change and transformation
Transformation content always outlives transformation teams. Without content design capability, the Intranet absorbs the cost. Investing in this capability ensures content improves the system it lives in, supports employees, and helps change actually stick.
Are FAQs helping or hurting your content?
FAQs are one of the most common content deliverables in change communications. They feel familiar, safe and efficient. But from a content design perspective, FAQs often make information harder to find, harder to scan and harder to maintain.